Payment Details
A New Era of Digital Payments in Bangladesh
Mobile banking has transformed how Bangladesh handles money in just a few short years. Where sending money once meant standing in a bank queue, it now takes just a few taps on your phone. jo99 has made the most of this shift — supporting nearly every mobile banking platform in Bangladesh so users can transact through whichever method they're most comfortable with.
From farmers in rural villages to office workers in Dhaka — nearly everyone has bKash or Nagad. jo99 built its payment system with exactly that in mind. Deposits and withdrawals are equally simple — no hassle, no waiting to get your winnings.
Deposit with bKash — The Most Popular Method
The majority of deposits at jo99 come through bKash — and it's easy to see why. bKash has the largest user base in Bangladesh and is an app most people already know. To deposit via bKash, simply go to the payment section, select bKash, enter your amount, and send money to the number shown. Confirm with your transaction ID and your balance is credited within seconds.
Many users ask whether bKash has limits. It does — bKash has its own daily transaction limits. However, jo99's payment team can assist with multiple transactions. For larger deposits, using bank transfer or USDT is the smarter choice.
Nagad — Rapidly Growing in Popularity
Nagad is relatively new but growing fast. Operating under the postal department, it's widely accessible and charges lower fees. Depositing at jo99 via Nagad works the same way — the only difference is the payment app. Just go to "Payment" in the Nagad app, send to jo99's merchant number, and your account is credited instantly.
Withdrawals — Fast & Hassle-Free
Slow or complicated withdrawals are one of the biggest complaints about online gaming platforms. jo99 has eliminated that problem entirely. Requests are typically processed within 5 to 15 minutes, with funds arriving directly in your bKash or Nagad account. Whether it's 2 AM or 5 in the morning — withdraw whenever you want, the system never goes down.
Before withdrawing, make sure your account has completed KYC verification. This is a one-time step — all future withdrawals are approved automatically. For larger amounts (generally over ৳50,000), additional documentation may be required. This is purely for security purposes.
Crypto Payments — Ideal for Large Transactions
For high-volume transactions or those who prefer working with international currency, USDT payments at jo99 are the ideal solution. Sending USDT via the TRC20 network keeps fees at a minimum with processing times of just a few minutes. ERC20 is also supported, though network fees may be higher.
No hidden charges on any transaction
One of jo99's biggest advantages is its fully transparent fee structure. jo99 charges nothing on deposits or withdrawals. The only exception is crypto, where blockchain network fees apply — charged by the network, not jo99. For all other methods, every BDT you send is credited to your jo99 account in full.
What to Do If You Have a Payment Issue
In rare cases, a transaction may be delayed due to network issues or banking system maintenance. If that happens, wait a few minutes first. If your balance hasn't arrived within 15 minutes, contact jo99 Live Support with your transaction ID. The support team typically resolves issues within 5 minutes.
Never send money to an unofficial number on jo99. Always pay only to the official number shown on the platform. To avoid scams, use the official website at all times and double-check the payment number before sending.